Frequently Asked Questions

Frequently Asked Questions

Find clear answers to your questions about our personalised NDIS disability support services in Albany and the Great Southern region, and how we can assist you.

We offer a range of disability support services, including assistance with daily living, community participation, personal care, respite care, and tailored support for individual needs.

Yes, we are a fully registered NDIS provider, compliant with the NDIS Quality & Safeguards Commission, and can support plan-managed, self-managed, and NDIA-managed participants across Albany and the Great Southern region.

We are based in Albany, Western Australia, and proudly serve NDIS participants across Albany, Denmark, Mount Barker, and the broader Great Southern region." (Only include the specific towns if you actually service them — let me know if this list needs adjusting.)

Simply contact us by phone, email, or our website enquiry form. We’ll arrange a free consultation to understand your needs and create a personalised support plan.

Yes, we can deliver most of our services in the comfort of your own home or in the community, depending on your goals and preferences.

Yes, we offer flexible respite options to give primary carers a well-deserved break while ensuring your loved one receives high-quality care.

Absolutely. All our support workers are trained, hold relevant qualifications, and undergo police checks and Working with Children checks where required.

We take the time to truly understand each client’s goals, values, and cultural background. Fiora Healthcare means ‘flower,’ symbolising growth, compassion, and person‑centred care that helps people flourish.

You can contact us directly by phone or email or use our feedback form. We value your input and are committed to addressing concerns promptly and respectfully.

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